Eternity Community Privacy
Policy
At Eternity community CIC, we collect different types of
information about you primarily for the following
reasons:
1. To respond to and communicate with you, sometimes interactively on our service and
care.
2. To restrict our communications to specific users and groups on updates, events and
issues that you may wish to hear.
3. To communicate to you about improving the service and care that you may want us to
offer to you.
4. For statutory and financial reasons.
Our Promise
We are absolutely committed to protecting your privacy. Our policy can be summarised in one
sentence – we will not share your information with others without your consent.
The following are our two principles:
• We respect your privacy and will treat your data accordingly. You will only hear from us
on areas you have specifically signed up to receive.
• We will not share any of your details to any third party without your consent.
What information do we collect?
We collect information at our registrations processes to include name, address, and telephone
and email contact addresses. We may do so in person, by phone, or online.
For safeguarding reasons we collect information on our children’s ages, health issues and
emergency contact details.
We collect information on which training courses and seminars you may have attended so that
we can help you with further training and development opportunities.
We collect donation details for regulatory and gift aid reasons.
We collect cell group related data and store it in our Sales Force CRM system called
‘Xchange’ for the administration of the discipleship cell structure and activities.
Who will have access to your information?
Only you and the staff responsible for processing your data will have access to your details.
For emergencies such as health or other serious situations, data may be shared confidentially
with other staff that may be responsible for addressing the concern.
What else should you know?
Our services, activities and events are filmed, streamed and photographed. We do not use any
footage or images for purposes outside of our mission. If you are concerned, contact us as
outlined below to discuss.
From time to time you may hear from us on fundraising initiatives that you may be interested in.
Our web pages may contain links to other websites and we are not responsible for the privacy
practices on other websites.
You should not disclose your user names or passwords to others.
Queries or concerns?
Contact us at 07939432416
or
info@eternitycommunity.org
You are also entitled to make a complaint to the Information Commissioner’s Office:
https://ico.org.uk/for-the-public/personal-information